What is Digital Operations ?
Digital Operations is a new type of company operations. One that learns from the consumer technology products we love and use everyday. It understands employees are customers.

What is end to end process management?
End-to-end process management. defined. End-to-end process management entails having a single global process owner for each process in scope. That professional holds ultimate accountability and responsibility for process design, and master data, technology platform, and service delivery model definition.